FAQS

FAQS

  • SERUM C
  • CAN I USE SERUM C IF...
  • USAGE
  • SHIPPING, RETURNS + WARRANTY

SERUM C

HOW OFTEN CAN I USE SERUM C?

Once per day.

WHAT ARE THE INGREDIENTS

Dodecane (Vegetable Derived), Cyclopentasiloxane, Dimethicone, Tetrahexyldecyl Ascorbate, Isopropyl Myristate

WHAT MAKES THIS VITAMIN C SERUM DIFFERENT FROM OTHER VITAMIN C SERUMS?

I was searching for something that was worthy of micro needling into my clients skin. That quest led to the development of Serum C. It is professional grade and incredibly potent. It also ONLY contains vitamin C. The other ingredients are simply stabilizers. This allows the vitamin C to do its job without competing with any other active ingredients.

CAN I USE SERUM C IF...

I HAVE SENSITIVE SKIN

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I HAVE SCARS ON MY FACE

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.

I HAVE ROSACEA

USAGE

WHO SHOULD USE SERUM C?

Serum C is good for everyone!!!! (who can tolerate it). Some people are allergic to vitamin C just like a person could be allergic to cats. So if you haven’t used a vitamin C before you may want to come in to one of our retailers for a patch test, though most people have been exposed to vitamin C and know whether or not they can use it.

WILL SERUM C OXIDIZE?

Serum C is incredibly stable. This is why we put it in a clear bottle, so that the client can see the serum and feel confident that it is clear and at its prime. If it any point it starts to look cloudy, or if it starts to get any orange around the lid, then return it to us and will send you a new one.

WHAT IS THE SHELF LIFE?

Once open it’s good for approximately six months. Part of the reason the bottle is clear is so that you can see that your formula is still stable and active. If it clouds over at any point that means it’s been destabilized

WHAT DOES A VITAMIN C ALLERGIC REACTION LOOK LIKE?

If you do have a Vitamin C allergy, and you use the product, your skin will look like it has a sunburn. Discontinue use immediately , the sunburn look will fade within 24 hours, and you’ll know that you are not a candidate for vitamin C.

SHIPPING, RETURNS + WARRANTY

HOW QUICKLY WILL MY ORDER ARRIVE?

Melanie Simon Skincare offers standard ground, 2-day, or overnight shipping options. We strive to process and ship orders within 48 hours. Please check the shipping tracking link in your shipping confirmation email for the latest shipping status, or contact the customer support team at support@melaniesimonskincare.com

DOES MELANIE SIMON SKINCARE SHIP INTERNATIONALLY?

Melanie Simon Skincare currently does not ship internationally. However, we have several retailers that do. Please visit our Stockists page for our authorized retailer list.

INSTAGRAM

@MELANIE.SIMON

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