SHIPPING & RETURNS

SHIPPING

Melanie Simon Skincare ships to addresses in the fifty United States from Los Angeles, CA. 
We offer free UPS Ground on all orders shipping to the contiguous US.

SHIPPING OPTIONS
UPS Ground
UPS 2-Day
UPS Overnight

INTERNATIONAL SHIPPING
Melanie Simon Skincare currently does not ship internationally. However, we have several retailers that do.

PROCESSING
You place your Melanie Simon Skincare order online, then we process it. Your package will ship out from our warehouse within 48 hours. From then on, it all depends on your shipping method. Melanie Simon Skincare offers standard ground, 2-day, or overnight shipping options. If you choose our free UPS Ground shipping option, your order will arrive within 1-7 business days, depending on your location.

Our warehouse team takes a much deserved rest on weekends and national holidays, so orders placed on those days will be processed the following business day.

Please check the shipping tracking link in your shipping confirmation email for the latest shipping status, or contact the customer support team at support@melaniesimonskincare.com

RETURNS

All unopened and unused products may be returned within 10 days of purchase. Order number must be provided to place return.

You will be refunded in-full to your original form of payment. Please note: your original shipping charges are not refundable.

Please email info@melaniesimonskincare.com and we will help you place your return.

 

INSTAGRAM

@MELANIESIMONSKINCARE